Step 1

What we've built

Accessible, step-by-step navigation through Capital One Arena: the same route in 3D, on a 2D map and as text, adapted to each fan's accessibility profile.

141

Mapped locations

86 sections, 10 entrances and transit links, 39 amenities, 5 elevators and stairs, the building

86

Selectable seating sections

Every section a fan can choose as a start or destination

250,180

Route combinations tested

Every start and destination × 524,288 accessibility profiles (10 routing classes) × 89 venue scenarios

0

Routing defects detected

Routing logic only. Not a measure of physical accuracy (step 3).

5 of 5

Presentation scenarios ready

Checked just now against live venue data

  • One accessibility profile

    Wheelchair, no stairs, elevator-only, sensory, low walking and more, combined as the fan needs.

  • Three ways to follow a route

    A 3D walkthrough, a 2D floor map and step-by-step text, all from the same route.

  • Live venue conditions

    Elevator outages, closed corridors and entrances reroute fans and explain the change.

  • Honest about accuracy

    Every place carries its sources and a confidence rating (step 3).

F Street (south)Gallery Place Way (north)7th Street (west)6th Street (east)Section 100Section 101Section 102Section 103Section 104Section 105Section 106Section 107Section 108Section 109Section 110Section 111Section 112Section 113Section 114Section 115Section 116Section 117Section 118Section 119Section 120Section 121F Street Entrance6th Street Entrance (accessible drop-off)Capital One Cardholder EntranceGallery Place EntranceCLEAR / Stairwell 4 EntranceVenture Global EntranceUnited Globe Club EntranceAdministrative EntranceGallery Place-Chinatown Metro street elevator (7th St)Gallery Place-Chinatown Metro entrance (7th & F)Guest Services (Section 102)First Aid (Section 109)Family Restroom (across from Section 114)Costabile Family Sensory RoomSoko Cheesesteaks (Section 105)Federalist Pig (Section 107)Balos (Section 120)Insomnia Cookies (Section 107)6th Street Taco (Section 106)District Dog (Section 119)Capital Classics (Section 103)Tenders Love and Chicken (Section 112)Fuku (Section 117)Rita's Italian Ice (Section 117)District Grills (Section 102)District Grills (Section 116)Elevator A (northwest, placeholder)Elevator B (F Street elevator landing)Stairs C (southwest, estimated)Stairs D (northeast, estimated)F Street escalator
100 Level: 53 of the 141 mapped places. Positions are estimates from public sources (step 3).

Route results from the latest full run, November 14, 2026 at 9:39 AM ET. Location figures are computed from the venue model each time this page loads.

Step 2

What we've validated

Every supported combination of start, destination, accessibility profile and venue disruption is routed and checked automatically, and the 3D, 2D and text views are checked against each other.

Outcome of every combination (250,180)

Route found and checked
214,236
85.6%
No route, with the reason stated
21,024
8.4% · A constraint or closure leaves no valid path
Text and 2D only
3,200
1.3% · No documented 3D location
Not offered
11,720
4.7% · Closed entrance, or no common map
Defects
0
0.0%

Live rerouting

Close an elevator, a corridor or an entrance in Venue Operations and open routes recalculate within seconds. Fans are told why their route changed. 89 disruption scenarios are part of every full run.

One route, three views

0 disagreements between the 3D view, the 2D map and the text directions across 250,180 combinations. Fans never have to use the 3D view.

Accessibility checks

Automated WCAG checks run in desktop Chrome and in iPhone- and Android-sized browsers. Testing with VoiceOver, TalkBack and real phones is still to be done, and is not claimed here.

Passing routes are not the same as an accurate map. The checks prove the routing logic is consistent and never sends a wheelchair user through an unverified connection. They can't prove a corridor is where the model puts it. Of 476,468 route steps, 0 are on venue-verified geometry today.

Step 3

How accurate is the current model?

Each of the locations is rated twice: does it exist, and how sure are we of where it is? Both ratings cite their sources.

Confidence for 141 locations
Location confidence: number of locations in each class, for existence and for position
ConfidenceExistencePosition
Verified800
High-confidence estimate58126
Estimated (prototype)312
Missing03

A place can certainly exist while its exact position is still an estimate. Guest Services across from Section 102 is named by the venue, so its existence is verified. Where Section 102 sits is estimated from seating guides, because no official floor plan is public. That's why 80 locations are verified to exist, but 0 have a verified position.

Plan of 100 Level showing 53 mapped locations by position confidence: 0 verified, 43 high-confidence estimate, 10 estimated (prototype). Use the location list to select one.
Level
Highlight
F Street (south)Gallery Place Way (north)7th Street (west)6th Street (east)Section 100: position high-confidence estimateSection 101: position high-confidence estimateSection 102: position high-confidence estimateSection 103: position high-confidence estimateSection 104: position high-confidence estimateSection 105: position high-confidence estimateSection 106: position high-confidence estimateSection 107: position high-confidence estimateSection 108: position high-confidence estimateSection 109: position high-confidence estimateSection 110: position high-confidence estimateSection 111: position high-confidence estimateSection 112: position high-confidence estimateSection 113: position high-confidence estimateSection 114: position high-confidence estimateSection 115: position high-confidence estimateSection 116: position high-confidence estimateSection 117: position high-confidence estimateSection 118: position high-confidence estimateSection 119: position high-confidence estimateSection 120: position high-confidence estimateSection 121: position high-confidence estimateF Street Entrance: position high-confidence estimate6th Street Entrance (accessible drop-off): position estimated (prototype)Capital One Cardholder Entrance: position estimated (prototype)Gallery Place Entrance: position estimated (prototype)CLEAR / Stairwell 4 Entrance: position estimated (prototype)Venture Global Entrance: position high-confidence estimateUnited Globe Club Entrance: position estimated (prototype)Administrative Entrance: position high-confidence estimateGallery Place-Chinatown Metro street elevator (7th St): position high-confidence estimateGallery Place-Chinatown Metro entrance (7th & F): position high-confidence estimateGuest Services (Section 102): position high-confidence estimateFirst Aid (Section 109): position high-confidence estimateFamily Restroom (across from Section 114): position estimated (prototype)Costabile Family Sensory Room: position estimated (prototype)Soko Cheesesteaks (Section 105): position high-confidence estimateFederalist Pig (Section 107): position high-confidence estimateBalos (Section 120): position high-confidence estimateInsomnia Cookies (Section 107): position high-confidence estimate6th Street Taco (Section 106): position high-confidence estimateDistrict Dog (Section 119): position high-confidence estimateCapital Classics (Section 103): position high-confidence estimateTenders Love and Chicken (Section 112): position high-confidence estimateFuku (Section 117): position high-confidence estimateRita's Italian Ice (Section 117): position high-confidence estimateDistrict Grills (Section 102): position high-confidence estimateDistrict Grills (Section 116): position high-confidence estimateElevator A (northwest, placeholder): position estimated (prototype)Elevator B (F Street elevator landing): position high-confidence estimateStairs C (southwest, estimated): position estimated (prototype)Stairs D (northeast, estimated): position estimated (prototype)F Street escalator: position high-confidence estimate

● section■ entrance◆ amenity▲ elevator, escalator or stairsSolid = verified or high-confidence; hollow dashed = estimated. Click a marker, or use the list.

Select a location to see how sure we are of it and the sources behind it.

Not on the map: no public position (3)

  • Public restrooms: No text source lists general restroom locations, and none were taken from map artwork.
  • Accessible seating: Specific wheelchair and companion seat locations are not published in text form.
  • Lexus Suite Level (fully wheelchair-accessible): Applies to the whole level; individual suites are not modelled.

Section numbering. Numbers increase from the F Street sideline (south) to the 6th Street end (east), the Gallery Place Way sideline (north) and the 7th Street end (west). Sections 115/116 face the Administrative Entrance (venue operator, 2022), which is on 7th Street (venue operator via RMNB, 2019) near G Street on the west side (Sports Fan Focus). Independent seat-guide text calls the end in front of 104-106 'Box East' and 115-118 'Box West'. No official seating map was available. The 2022 sensory room location predates the renovation, but the direction of the numbers doesn't change with it.

Step 4

What Official Venue Data Unlocks

Future capabilities a venue partnership would enable. None of these is verified or integrated today.

Official architectural floor plans

  • Precise corridor geometry
  • Verified entrance locations
  • Accurate floor transitions
  • Truer 3D representations

Today: 0 of 141 positions verified

Verified accessibility information

  • Confirmed step-free paths
  • Verified elevator and ramp connections
  • Accurate accessible restroom locations
  • Reliable accessibility restrictions

Today: 7 locations have conflicting public sources

Operational integration

  • Live elevator availability
  • Temporary closures
  • Event-specific routing changes
  • Venue-controlled updates

Today: closures are entered by hand in the demo Venue Operations page

Detailed seating information

  • Accurate section boundaries
  • Row-level navigation
  • Seat-level destinations where data permits

Today: section level only; section widths assumed equal

Today, and with a venue partnership

Today: public information 100 Level, the real model, by position confidence
F Street (south)Gallery Place Way (north)7th Street (west)6th Street (east)Section 100: position high-confidence estimateSection 101: position high-confidence estimateSection 102: position high-confidence estimateSection 103: position high-confidence estimateSection 104: position high-confidence estimateSection 105: position high-confidence estimateSection 106: position high-confidence estimateSection 107: position high-confidence estimateSection 108: position high-confidence estimateSection 109: position high-confidence estimateSection 110: position high-confidence estimateSection 111: position high-confidence estimateSection 112: position high-confidence estimateSection 113: position high-confidence estimateSection 114: position high-confidence estimateSection 115: position high-confidence estimateSection 116: position high-confidence estimateSection 117: position high-confidence estimateSection 118: position high-confidence estimateSection 119: position high-confidence estimateSection 120: position high-confidence estimateSection 121: position high-confidence estimateF Street Entrance: position high-confidence estimate6th Street Entrance (accessible drop-off): position estimated (prototype)Capital One Cardholder Entrance: position estimated (prototype)Gallery Place Entrance: position estimated (prototype)CLEAR / Stairwell 4 Entrance: position estimated (prototype)Venture Global Entrance: position high-confidence estimateUnited Globe Club Entrance: position estimated (prototype)Administrative Entrance: position high-confidence estimateGallery Place-Chinatown Metro street elevator (7th St): position high-confidence estimateGallery Place-Chinatown Metro entrance (7th & F): position high-confidence estimateGuest Services (Section 102): position high-confidence estimateFirst Aid (Section 109): position high-confidence estimateFamily Restroom (across from Section 114): position estimated (prototype)Costabile Family Sensory Room: position estimated (prototype)Soko Cheesesteaks (Section 105): position high-confidence estimateFederalist Pig (Section 107): position high-confidence estimateBalos (Section 120): position high-confidence estimateInsomnia Cookies (Section 107): position high-confidence estimate6th Street Taco (Section 106): position high-confidence estimateDistrict Dog (Section 119): position high-confidence estimateCapital Classics (Section 103): position high-confidence estimateTenders Love and Chicken (Section 112): position high-confidence estimateFuku (Section 117): position high-confidence estimateRita's Italian Ice (Section 117): position high-confidence estimateDistrict Grills (Section 102): position high-confidence estimateDistrict Grills (Section 116): position high-confidence estimateElevator A (northwest, placeholder): position estimated (prototype)Elevator B (F Street elevator landing): position high-confidence estimateStairs C (southwest, estimated): position estimated (prototype)Stairs D (northeast, estimated): position estimated (prototype)F Street escalator: position high-confidence estimate
With a venue partnership: official data ConceptualAn illustration of the data flow, not a model that exists. No official drawings are shown or implied.

  1. Venue data package

    • Floor plans and seating map
    • Accessible route audit
    • Elevator and restroom schedules
    • Live operations feed

  2. Same venue model format

    • Positions marked verified
    • Sources: the venue
    • dataOrigin: venue_partner
    • Conflicts resolved by the venue

  3. Same app, no rebuild

    • Routing engine
    • 3D, 2D map and text
    • Live rerouting
    • Confidence shown to fans
  • Today's model already records, per location, whether a position is verified and who verified it. Official data fills those fields: no new data structures.
  • The routing engine, the 3D model generator and the Venue Operations page read the same model whatever its origin (today: prototype).
  • Until the venue signs off, ArenaAccess keeps labelling positions as estimates, as it does now.

Step 5

Why ArenaAccess is ready for the next stage

The platform is built and working. A partnership mainly supplies authoritative data and operational integration.

Built and working today

  • Routing engine with accessibility profiles, closures and live rerouting
  • 3D venue model, 2D floor map and text directions from one route
  • 5 of 5 live presentation scenarios ready
  • Venue operations: closures, fan barrier reports, reset
  • A confidence record and sources for every mapped location
  • Separate preview and production deployments; tests never change production data

What a partnership provides

  • Official floor plans and seating map to replace estimates
  • An accessible route audit: slopes, widths and doors
  • Elevator, escalator and restroom schedules
  • A live operations feed for elevators and closures
  • Venue sign-off before any route is presented as verified
The 12 data items we would request, and what each closes
  1. Current (2026-27) floor plans for the event, concourse, club, suite and upper concourse levels, in CAD or scaled PDF. Every estimated section, concourse and amenity position; corridor widths
  2. Official seating map with section numbering direction and section widths. Confirms the numbering direction (now inferred from the Administrative Entrance on 7th Street) and replaces the equal-width assumption with real section boundaries
  3. Elevator and escalator schedule: locations, floors served, car sizes and door widths, accessible routes between them. Elevator A placeholder; floors served by the F Street elevator; accessible vertical circulation
  4. Stairwell numbering and locations (e.g. Stairwell 1, Stairwell 4) and which entrances connect to stairs only. Step-free status of the Stairwell 1 / Stairwell 4, Gallery Place, Venture Global and United Globe entrances
  5. Entrance list with door positions, accessible entrances, security screening layout and hours during the renovation. Exact door positions; the 6th Street accessible entrance; Gallery Place entrance facade
  6. Restroom schedule: every men's, women's, family and accessible restroom by section, including temporary renovation closures. Family restroom conflict (114/215/400 vs 214/432); general restroom locations
  7. Concession stand list by section for the 2026-27 season. Concessions currently from the 2025-26 list
  8. Guest Services, First Aid, sensory room and sensory bag locations for 2026-27. Sensory room position (2022 source); sensory bag pickup locations
  9. Accessible route audit: step-free paths, slopes, door widths, ramps and level changes on every concourse. All 'assumed step-free' corridors; ramps (none recorded)
  10. Suite level layout: suite numbers and positions, suite-level restrooms and elevators. Suite 341 and other suites (no positions published)
  11. Floor-to-floor heights for each level. Estimated level elevations
  12. A venue-operations data feed (closures, elevator outages, service status) keyed to the same location identifiers. Name-based mapping of corridor closures onto the 3D concourse

Scenario status, checked when this page loaded

  • ReadyA. Wheelchair-accessible journey6th Street Entrance → Section 409, via Elevator B.
  • ReadyB. Find a restroomSection 105 → Family Restroom (near Section 114), then "Return to Section 105". All public restrooms are accessible per the venue; this is the published family restroom.
  • ReadyC. Find concessionsSection 112 → District Dog (Section 119), then "Return to Section 112". Stand location from the venue operator's 2025-26 list.
  • ReadyD. Route disruptionStarts via Elevator B; with it out of service the route switches to Elevator A.
  • ReadyE. Sensory-friendly spaceF Street Entrance → Costabile Family Sensory Room.