One fan accessibility profile.
Every participating venue adapts to you.
ArenaAccess isn't just indoor maps. It's a reusable accessibility profile that personalizes a fan's entire venue experience — routing, services, and directions — so two fans heading to the same seat can get genuinely different journeys built around what each of them actually needs.
Accessibility profile categories
Fans choose practical preferences, not a medical diagnosis. A profile can combine any number of these categories.
Mobility
Step-free and wheelchair-accessible routing, elevator requirements, minimized walking distance, and accessible entrances and restrooms.
Sensory
Sensory resources, simplified navigation, and event-preparation information, plus lower-stimulation routing only where venue data supports it.
Hearing
Captioning information, assistive-listening resources, and visual alerts where a venue makes them available.
Vision
Large text, high contrast, and landmark-oriented directions, with voice guidance planned for a future release.
Cognitive & Developmental
Simplified, predictable step-by-step directions designed to work well for caregivers and companions too.
Proof of concept venue: Capital One Arena
Capital One Arena in Washington, D.C. is loaded into ArenaAccess as data, not application logic — the same architecture is built to support additional venues without a rewrite. Venue information here is a mix of publicly documented facts and developer-derived routing geometry, each clearly labeled. See docs/CAPITAL_ONE_ARENA_DATA.md for exactly what came from where.